Account
- How to delete your UbiBot account
- Securing your Ubibot account with two-factor authentication
- How do I top up my UbiBot account?
- Register an account
- Forgotten your password
- Creating a new account
Set Up
- What Is the Communication Range of LoRa, and What Happens if the Signal Is Lost?
- How Many LoRa Sensors Can the LoRa GW1 Gateway Support?
- WiFi Configuration Guide for all UbiBot devices-New Version
- UbiBot ® WiFi Device Setup Guidance
- Sync external probe data
- Temperature Sensor Comparison
API and On-Premises Platform
Alerts
Calibration
Battery
Data Storage
- Does the UbiBot LoRa Gateway Store Data When Offline?
- How to Download Offline Data via PC Tools?
- Guidance on Managing Your UbiBot Cloud Storage
- What’s the storage capacity of the device?
- Data storage limit
- Get access to the platform without subscriptions
App and Platform Operation
- Console Operation
- Installation Tips for PC Tools on Mac
- How to Use the Tools Function in PC Tools
- Interaction Limitations Between UbiBot Devices and Smart Platforms (Alexa, Google Home, IFTTT)
- How to use “General Probe Settings”
- How to use automation management
Troubleshooting
- My device isn’t synchronising with the IoT platform. Why?
- How to Troubleshoot LINE Notification Issues on UbiBot Web-Console or App
- Data Synchronizing Failed
- Why isn’t the probe data synced to the platform?
- Can I use the device without WiFi?
- How to sync data to the platform?