Account
- How to delete your UbiBot account
- Securing your Ubibot account with two-factor authentication
- How do I top up my UbiBot account?
- Register an account
- Forgotten your password
- Creating a new account
Set Up
- Can I View Video from the Smart Network Camera IPC Without a Network Connection?
- How to Connect the Smart Network Camera IPC and Vision AI Box VA1
- Using UbiBot Micro-USB Cable Splitter
- How to Use a Micro-USB Cable Splitter with UbiBot Devices
- Can the DPL1 be used without an internet connection?
- What Is the Communication Range of LoRa, and What Happens if the Signal Is Lost?
API and On-Premises Platform
Alerts
Calibration
Battery
Data Storage
- Do LoRa sensors support offline data storage?
- Does the UbiBot LoRa Gateway Store Data When Offline?
- How to Download Offline Data via PC Tools?
- Guidance on Managing Your UbiBot Cloud Storage
- What’s the storage capacity of the device?
- Data storage limit
App and Platform Operation
- Console Operation
- Installation Tips for PC Tools on Mac
- How to Use the Tools Function in PC Tools
- Interaction Limitations Between UbiBot Devices and Smart Platforms (Alexa, Google Home, IFTTT)
- How to use "General Sensor Settings"
- How to use automation management
Troubleshooting
- Why is there no data after configuring the DPL1?
- My device isn’t synchronising with the IoT platform. Why?
- How to Troubleshoot LINE Notification Issues on UbiBot Web-Console or App
- Data Synchronizing Failed
- Why isn’t the sensor data synced to the platform?
- Can I use the device without WiFi?