Guidance on Managing Your UbiBot Cloud Storage

As part of our commitment to ensure seamless data management, we've noticed that your device's cloud storage is nearing its capacity limit. Typically, the free 200MB cloud storage provided for each UbiBot device supports data storage for 12-18 months under standard data collection and upload frequencies.

To effectively manage your storage, we offer two solutions:

Option 1: Data Export and Cleanup You can log into the UbiBot Web-Console to export and clear historical cloud storage data. Here are the steps:

1. Log in to the Web-Console.
2. In the Data Warehouse, select the UbiBot device you need to manage. If you have multiple devices, use the 'Resource Usage' column to easily identify the devices requiring action.
3. Navigate to the 'Data Import/Export' tab and select the data interval and categories you wish to archive locally.
4. Choose your preferred export format (CSV/PDF) and save the data to your local storage. (Please note that complete data exports are limited to three times per month.)
5. Once you have archived the necessary data, you can click on 'Clear Channel Data' at the top of the screen to clear the cloud storage data for the selected period.

Option 2: Plan Upgrade If you prefer to retain historical data for easy access and require additional storage space, we offer an upgrade to your Device Plan. Simply select the device you wish to upgrade in the console and click the 'Change' button in the 'Current Plan' column to choose an upgraded plan according to your needs.

Should you require further assistance or have any questions regarding these processes, please do not hesitate to contact our support team at support@ubibot.com.

We appreciate your cooperation and look forward to assisting you in maintaining optimal performance of your UbiBot devices.