1. The device may temporarily show inaccurate temperatures during and after initial WiFi setup. The setup process involves heavy WiFi usage that increases the internal temperature of the device. It may take 15- 30 minutes for the unit to equilibrate with its environment after initial setup.
2. If you have been holding a device in your hand, it can cause it to warm up noticeably. This is also true if the device has been on a warm surface or in full sunlight.
3. If you use Micro-USB to power the device, the device will be running the USB connection mode for the first 15 minutes that may increase the internal temperature of the device. If you have just plugged in your device to the USB power source, please wait about 30-45 minutes for the device to leave the USB connection mode and equilateral with its environment.
4. If the data syncing frequency is set too high, such as 1 minute, the frequent WiFi usage may increase the internal temperature of the device. The default sync frequency is 30 minutes. We recommend to set the sync frequency to a value higher than 10 minutes.
5. If you are concerned about internal temperature sensor readings being affected by WiFi use, you can purchase one of our external temperature probes, see our website https://www.ubibot.com/products/ for details on what probe is right for your device.
6. If after a few hours, your device is still not reading correctly, please contact our support team.
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