testlinda

Hi there,   Thanks for reporting this issue. Please note, our device cannot support public WiFi that needs additional login. For your condition, I suggest you contact the network administrator to a...

Hi there, Thanks for your advice. We are considering to add the Dark Mode in the near future. I will update you when it's available.   Regards Linda  

Hi there, Thanks for your report. Yes, it usually takes about 30 minutes for the device to react to the change. When the temperature changes, it takes a period of time for the device itself to heat...

Hi there, The message flag issue is fixed in the 2.1.18 version. The update is released on Google Play Store and App store.  Please try to update your app and test it.   Regards Linda

Hi there, This issue will be solved in the next app release. The technical support team is fixing it and hopes to update the app as soon as possible. Please pay attention to the update.   Regards L...

Hi there, I understand your concerns on the message flag. Could you please let us know your device serial number or the registered email by our contact email: support@ubibot.io ? We need the detail...

Hi there, Sorry for the delayed reply. Do you mean to receive alerts during a certain time of the day? Or, upon my understanding, you want the alert to be triggered at certain time,such as 7:00 on ...

Hi there, The CO2 probe is still under development. It will be RS485 interface embedded and fit WS1 Pro and the future GS1 devices. I will contact the R & D department for the available time of thi...

Hi there, Thank you for your suggestions. We have add this feature request to our development plan. The user-defined method will be added sooner than the auto adjust.   Thanks for using Ubibot! UBI...

Hi Matthew, I understand your concerns. The new version of iOS app is still under development. We are not sure about the release date yet. But, the graphs layout will be the same as they are in the...