How to clear alert flag on icon iPhone
How do I clear the alert flag on my iPhone? It currently shoes "5" on the UbiBot icon. I have not had an alert in several days (since I first set up my device).
Thanks
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Official comment
Hi there,
I understand your concerns on the message flag.
Could you please let us know your device serial number or the registered email by our contact email: support@ubibot.io ?
We need the detailed information of your account to diagnose remotely.
Thanks for your cooperation.
Regards
Linda
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Hi there,
This issue will be solved in the next app release.
The technical support team is fixing it and hopes to update the app as soon as possible.
Please pay attention to the update.
Regards
Linda
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Hi there,
The message flag issue is fixed in the 2.1.18 version. The update is released on Google Play Store and App store.
Please try to update your app and test it.
Regards
Linda
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Does this fix Android app as well?
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