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  • Official comment
    testlinda

    Hi there,

     

    Thanks for reporting this issue.

    Please note, our device cannot support public WiFi that needs additional login. For your condition, I suggest you contact the network administrator to add the device MAC address to the network whitelist. Otherwise, it cannot work.

    We are sorry for this inconvenience.

     

    You can also contact us via the support email: support@ubibot.io

    We will help you further for any other questions.

     

    Regards

    Linda

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