Vicky

Dear customer, The color of the sensor reading varies depending on the range of values. After that, we will have a specific document on the color of the icons in the "sensor reading". Thank you for...

Dear customer, UbiBot device requires 2.4GHz WiFi (802.11 b/g/n), channels 1-13 network. (5GHz WiFi is NOT supported) Best regards, UbiBot 

Dear customer, If you have any issues with Ubibot platform, please open a ticket through https://support.ubibot.com/hc/en-us/requests/new. Our service team will come back to you in 24 hours. Best r...

Dear customer, UbiBot's customized device GS1 enables status monitoring, which requires you to turn the status of the device to be monitored into a switch quantity into the GS1. Best wishes, UbiBot

Dear customer, Could you please kindly open a ticket on UbiBot official website: https://support.ubibot.com/hc/en-us/requests/new, and provide more details about your device. Our professional staff...

Dear customer, You need to set the following domains and ports.Domain name: *.ubibot.com, *.ubibot.io; Ports: 80, 443, 1883, 8883 Best wishes, UbiBot

Dear customer, Thank you for your suggestion.  We have not developed this feature yet，but I will pass on your comments to our technical team and we will make improvements based on your comments. Th...

Dear Customer, If you want to see the data of the UbiBot device in real time, you can set the interval of data sync you prefer. The min interval can be set to 1 minute. The "Data Sync Interval" is ...