Vicky

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Recent activity by Vicky Recent activity Votes
  • Installation Tips for PC Tools on Mac

    By default, Mac OS only allows users to install applications from 'verified sources'. In effect, this means that users are unable to install most applications downloaded from the internet or stored...

  • Calibrate Sensor Using PC Tools

    If you are using an RS485 soil sensor, PT100 sensor, or other RS485 sensors with strict accuracy requirements, periodic calibration is essential to maintain precise measurements. Use the PC Tools s...

  • How to Use the Tools Function in PC Tools

    The "Tools" page in PC Tools allows you to perform several actions to ensure your device operates smoothly and remains stable. You can use it to: Clear device data Run diagnostics View WiFi detail...

  • How to Download Offline Data via PC Tools?

    If your device is used offline, it will store data internally. Follow these steps to download and read the offline data using PC Tools:   1. Open the PC Tools and log in using the same account asso...

  • Global SIM Configuration

    SIM Activation Global SIM card has no tariff. Before you get started with the Global SIM, please go to the web console to top-up and activate it first. In the dropdown menu of Data Factory, click o...

  • How do I top up my UbiBot account?

    To top up your UbiBot account, please follow these steps:   1. Open your UbiBot Console Platform:https://console.ubibot.com 2. Click on the "Billing" option, then select "Account Top-up."   3. Sel...

  • How to set up the device using the PC Tools?

      1. Please login to PC Tools  with the same account as your device. 2. Connect your device to your PC using the supplied USB cable. Note: WS1-Pro can only be plugged into the above jack. 3. F...

  • Why are my device Temperature readings not accurate?

    Regarding to the sensing accuracy of the device, please note that: When the device enters configuration mode, this may cause the MCU (Micro Programming Control Unit) within the device to work cont...

  • Register an account

    Please click the link below to register your account:https://console.ubibot.com/register Follow the onscreen instructions to sign up using your email address. Make sure the email address you ...

  • What should I do if the WiFi connection fails?

    Please make sure that your WiFi router has a working network connection using other devices. If the network is working properly, please check the following: Is your router’s WiFi SSID hidden? If ...