
testlinda
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Recent activity by testlinda-
Hi there, This issue will be solved in the next app release. The technical support team is fixing it and hopes to update the app as soon as possible. Please pay attention to the update. Regards L...
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Official comment Hi there, I understand your concerns on the message flag. Could you please let us know your device serial number or the registered email by our contact email: support@ubibot.io ? We need the detail...
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Official comment Hi there, Sorry for the delayed reply. Do you mean to receive alerts during a certain time of the day? Or, upon my understanding, you want the alert to be triggered at certain time,such as 7:00 on ...
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Official comment Hi there, The CO2 probe is still under development. It will be RS485 interface embedded and fit WS1 Pro and the future GS1 devices. I will contact the R & D department for the available time of thi...
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Official comment Hi there, Thank you for your suggestions. We have add this feature request to our development plan. The user-defined method will be added sooner than the auto adjust. Thanks for using Ubibot! UBI...
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Official comment Hi Matthew, I understand your concerns. The new version of iOS app is still under development. We are not sure about the release date yet. But, the graphs layout will be the same as they are in the...
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Official comment Dear buyer, We are sorry for this inconvenience. Our app is not available for a few days recently. Some features of the UbiBot App is not compatible with the latest requirements of Google Play Stor...
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Official comment Dear buyer, We are sorry to hear this inconvenience. Could you please let us know the serial number of your device? Our technical support team can diagnose the issue for you. Also, please make sure...
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Official comment You can change the linked email in the "account" page both on the App and the web console. A verification code will be sent to your current email address. Please fill in the verification code and t...
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Official comment Yes, you need to reset up the device like the first time you configure it. Put the device on WiFi setup mode, then follow the instrucitons in the App. Please note, you don't need to set the device ...