GS1
Brand new out of the box and won't turn on. It's been connected to my network via an ethernet cable plus the USB for power. Please advise. Thanks!
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Official comment
Dear there,
We are sorry for this late reply. I hope your device is woriking fine now.
Please note, the GS1-AETH version consumes power more quickly than other versions. Before we ship the items out of the factory, we charge them full. But, after several weeks of delivery and storage in the warehouse, it will discharge completely.
You will need to charge it for a few minutes then to turn it on. It will work then.
For urgent request or incident, we recommend you contact us via our support email: support@ubibot.io
Our support team will reply to you as soon as possible.
Regards
Linda
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