No connection

growroom

November 15, 2021 19:45

Have a WS1 unit. Bought about a year ago and have been very pleased. Got a notification that it is offline due to the internet being out but everything else has internet. Trying to Find our 2.4 Wi-Fi channel but it was the channel it was using before. tried to reconnect it but no luck. Any suggestions?

0

• Official comment

  

  Tim

  November 17, 2021 00:54

  Dear customer,

  Thanks for your always support.

  For your mentioned issue, if possible, please kindly open a ticket via blow link.

  https://support.ubibot.io/hc/en-us/requests/new

  Our customer service team will take care it and help you solve the problem asap.

  Sorry for any inconveniences that may caused.

  Regards,

  UbiBot

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