SIM card installation
The SIM card does not seem to have a feature to 'click into place' ie there is a hole but the SIM would just fall into the back of the unit. Is this correct???
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Official comment
Hi there,
We are sorry to hear this issue.
May I know your order ID? Please let us know via our support email: support@ubibot.io so that we can help you diagnose.
I think you might have a WiFi version of device, not a SIM card version.
You can also re-check your order and the listing you viewed.
For any questions, please don't hesitate to let us know. We can reply to you within 12 hours when we recieve your emails.
Thank you for your understanding.
Regards
Linda
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