SMS Custom Messages
PlannedIssue: I would like to use SMS to send notifications to non-technical recipients plain language messages:
Only option now is a message like this:
[UbiBot] Channel xxxx has triggered an alert. Observed value: 0.00. (Trigger ID: xxx075).
What I would like the message to say:
The CT Trailer has lost (or restored) Power. Please call Manager or Plant Services to address matter.
Non technical personnel will not understand first message.
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Official comment
Hi guys
This feature is on our road map, it will be available in our next release of the console panel.
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Hi there,
Thank you for your suggestions.
We have discussed this feature with our development team. It is possible to achieve, but adding additional text to the original message will consume additional message quota. This is charged by our SMS gateway provider. For example, If the cost of sending original text message is $0.2, sending the original message with additional text can double the cost, i.e. $0.4.
In your case, will you be happy to pay for the extra message fee occurred?
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My Ubibot device deployments are intended to prevent expensive catastrophic expense from equipment failures. I depend on my customer's non technical personnel to respond to notices and alarms. The anticipated number of SMS messages is very low. I would be more than happy to pay my share of the SMS cost factor for longer messages.
Perhaps your page code could scale the charge for SMS based on the user's SMS character length.
I appreciate you great support!
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Us too! We'd be happy to pay a little extra for custom message as they do not go to technical people. It would be nice if they came from the same phone number as well so we could save them as a contact
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