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Keeps going offline

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6 comments

  • Official comment
    testlinda

    Dear buyer,

    We are sorry to hear this inconvenience.

    Could you please let us know the serial number of your device? Our technical support team can diagnose the issue for you.

    Also, please make sure that your WiFi is stable and you didn't change the device to a new WiFi environment.

    You can reply to our support email at: support@ubibot.io

    Regards

    Linda

  • iridiumretail

    I finally got it set up today after a month of trying. Now that it finally went online, it went online about 2 hours ago and I have it in my fridge to monitor and now it's offline. I need this for my vaccine program and if I don't get this corrected I may have to get another product.

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  • lramper

    Same issues as above. The device will not stay online. It goes off line 6 hours after being online. This is serious problem that needs to be fixed. I need assistance with this problem ASAP before my vaccines are delivered.

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  • iridiumretail

    I guess it's very temperamental at times. I came in the next day after being frustrated and it is now working.

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  • computers

    keeps going offline after i hour,its happening frequently.

    my serial  number is  PY3PA21DWS1P

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  • computers

    whta should i do

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